will not return

My wife and her friend went in for lunch on Monday and were very disatified. When they came in everyone was in a huddle (employees and owner)and having no other customer in the place they decided to sit where it would please them but were stopped and had to wait for someone to seat them. It took a long time for someone to see what they would like to drink and also to have it delivered. Their order was sent wrong and when they informed the server her response was sorry and she walked away. They drank their drink, left the food and will not go back again. It is unfortunate because the first time we went there we were quite please with everything.